Emotional Intelligence
The concept of emotional intelligence came to the fore in 1996 when the term ‘Emotional Intelligence’ was popularised by Daniel Goleman in his book of the same name. Now over twenty years later, it is listed in the Oxford English Dictionary as ‘the capacity to be aware of, control and express one’s emotions and to handle interpersonal relationships judiciously and empathically’.
Emotional Intelligence helps a leader understand themselves and those around them, giving them tools to leverage relationships. People are influenced by the people around them, their manager and co-workers. Through their leadership style managers convey to employees the value placed upon them by their employer. When employees perceive their manager values them they are more likely to have a positive impact on organisational performance. ( Details and Costs here ).
Leadership Development
We provide Leadership programmes for managers at every level that can be tailored to the needs of the organisation and the needs of the individual. All our programmes are rooted in Emotional Intelligence based leadership. We have partnered with H-Training and Talent Pool which enables our clients to achieve ILM internationally recognised certification or QQI (Quality Qualifications Ireland) certification.
HR Consultancy
We work with organisations to assist in linking business goal and objectives with HR strategy, providing the tools to create a positive culture and to motivate employees. We can develop and support the onboarding process to integrate new employees to fully engage with the business.
It is the duty of every employer to provide their employees with information relating to their employment as dictated by current employment legislation. Around the Clock will create or update your policies, procedures and Employee Handbook.
Mediation and Investigation
Workplace mediation can provide informal resolution of a problem. Around the Clock provides a confidential mediation service ensuring that all parties are heard and work together to find a mutually agreeable solution to the issues. A solution that is mutually arrived at and agreed upon is likely to be more effective.
Around the Clock will conduct an independent investigation as required by Disciplinary, Grievance or Bullying and Harassment Policies. Our investigators have decades of experience in Industrial Relations.
Margaret Collins
Leadership Coach & HR Consultant
Margaret is a Human Resources Professional and Leadership facilitator with over twenty years’ experience. She is a registered Emotional Intelligence Coach and is passionate about helping others unlock their leadership potential. She has managed diverse teams and developed people to excel in their work roles.
Having achieved a first-class Masters in HRM in 2018, Margaret is now leveraging her extensive background in HR Strategy and Business Development, consulting in the design and implementation, of HR and Talent Management initiatives, including recruitment, retention employee engagement projects. She has devised management systems that are cost effective and efficient, tailored to the needs of the organisation.
Margaret has a Diploma in Employment Law and has mentored at all levels of management providing support and consultation on employee relations issues, including disciplinary, grievance and harassment. She strongly believes in continued professional development and is an active member of CIPD.
087 809 2012
m.collins@aroundtheclock.ie
Testimonials
“I have just finished my Certificate in Leadership and Management with Margaret as my coach. I enjoyed the course as it gave me time to reflect on my performance as a manager and how I can improve my skills. Without Margaret’s positive support and guidance, I feel I would not have personally benefited from the course and found I not only have a certificate, but a true understanding of my effectiveness and abilities as a manager.”
Liz Martin, Clinical Director, Ditchley Group
‘The Leadership and Management course from ILM was indeed a great help for me in fulfilling my senior leadership role. It helped me to become the leader that I wanted to be and more productive as I have seen the benefits affecting my entire team. Margaret Collins as a mentor/coach is very helpful because she provides practical guidance that has been motivating and beneficial to my professional development. She is very approachable, always ready to listen and provide recommendations and support whenever needed’.
Raquel Yap, Director of Nursing, Cramers Court Nursing Home
‘I was surprise at how much I enjoyed the ILM Leadership and Management programme, not only did I gain my certification, but I also learned about myself and how I relate to others. Margaret was a true guiding light for me and gave me so much encouragement and support, she was organised and flexible which made it easy for me to fit my leadership development around my job’.
Shinomerin Mathew, Clinical Nurse Manager, Strathmore Lodge
‘The support I received from Margaret was exceptional she was professional, helpful and easy to work with I would strongly recommend Margaret Collins. She is kind, generous and easily approachable. Margaret make sure I understood the subject matter and took extra time to explain details whenever required. If there is a rate for Margaret’s coaching I would give her a 10/10’.
Sheena Idicula, Person in Charge, Deerpark House Nursing Home, Bantry, Co Cork
‘I have worked with Margaret Collins in two separate industry's in the past 4 years. Having previously worked with her in the grocery retail sector in a company where she served as HR manager, she was always a pillar of the senior management team who I as a trainee manager at the time relied on heavily and learned so much from. Her knowledge, experience and expertise on HR is incredible. So much so, when I moved sectors into our family transport business and needed help with organising contracts and legal advice, I didn’t need to think twice about who to contact. Her friendly approachable personality along with the passion she has for her work allows me to recommend Margaret Collins HR with huge confidence’.
David O Brien, Director, Jerry O Brien Coach Hire
Elizabeth Kingston
Leadership Coach & HR Consultant
Elizabeth Kingston, HR Consultant, EQi & EQ360 coach, facilitator and trainer, has over twenty years’ experience in designing and delivering learning and development workshops and programmes. Elizabeth worked at senior management level as a Human Resources Manager with a number of leading multinationals over several years. She has considerable experience in the areas of industrial and employee relations, employment law, performance management, people development and training.
Elizabeth’s particular areas of expertise are leadership development, employment legislation, change management, best practice competency-based performance management, one to one coaching and talent management.
Elizabeth has been coaching extensively over the past 20 years in a number of organisations. She is a skilled and highly intuitive coach. She approaches issues with integrity, tenacity, and empathy. She possesses a unique blend of creative talent, expertise and knowledge combined with positive energy and enthusiasm. Elizabeth enjoys supporting organisations and individuals to create sustainable coaching solutions. Elizabeth is committed to helping her clients maximise their potential by coaching and training in all aspects of their professional and personal lives. Elizabeth is a CIPD and IITD member.
086 120 9120
e.kingston@aroundtheclock.ie
Testimonials
‘We started out as a very small business a good number of years ago. But as our business grew so did the need to take on extra help. Recruiting and employment was totally new to us as we had no previous experience and absolutely no knowledge of employment law, employee entitlements and even how to engage with employees when issues arose. That is when we decided to get professional help. We already had a very good accountant and solicitor, but we were very short on HR advice and guidance. We like to keep our business local and to deal with somebody on a one to one basis was absolutely essential. Liz Kingston came highly recommended. We took a good look at the various options available and after our initial meeting with Liz we knew we had the right person to meet our needs. Liz had a very professional approach, took the time to understand perfectly what our needs were and to identify the HR weakness’s in our business. She has a very thorough understanding of employment law is fully up to date with the relevant legislation and has a unique ability to tease out an issue and get to the root of a problem before it gets out of control. Having the professional help such as a good accountant and solicitor are essential but if you are employing people it is even more to have the right HR advice as a mistake in this area can be very costly indeed. We are delighted with the service that Liz Kingston provides. It gives us peace of mind and confidence to know we have such professional back up when needed. I have recommended Liz to other business people and am happy and confident to continue doing so knowing the top class service she provides.
Noel Ryall, Ryall O’Mahony Ltd, Farm & Equestrian Supplies, Midleton
I have known Elizabeth for many years in her role as HR Consultant at the Hibernian Hotel. Ms Kingston has demonstrated a high level of dedication, professionalism and enthusiasm on various sometimes difficult staff related problems when employed by me on behalf of the Hotel. Ms Kingston is an extremely goal driven person who has always shown an ability to meet deadlines promptly submitting work that frequently exceeds expectations. She is very approachable and at all times most helpful.
Catherine Gyves, General Manager (retired), Hibernian Hotel, Mallow
Liz Kingston is an exceptional provider of HR Consultancy and Training. Liz demonstrates accessibly and flexibility which is essential to our business. Liz has provided a consultancy service to Bridhaven over the past 6 years providing HR advice and support on a number of complex personnel issues, mediation, management development and coaching. Liz conducted a full review of our HR Function and put HR Strategies and processes in place to support our business expansion plan. Her experience and professional expertise coupled with her coaching and mediation skills have proven to be invaluable to our business. I would not hesitate to recommend Liz and will continue to use HR Coaching Solutions in the future for practical effective and accessible advice.
Paul Rochford, Owner and Registered Provider, Bridhaven Nursing Home
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